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Is it possible to get the latest PHASER Olfactory Voicegram Software version? Article rated 3.0/5.0
Yes, free updates are available, please contact us.
Can the Olfactory Voicegram Software work with MS? Article rated 3.0/5.0
Yes the PHASER Olfactory Voicegram Software can import .cds files. So to work with MS chromatograms it is needed to export the chromatogram from the MS data handling software to a .cds file. This...
Tubes to the bubbling bottle, how to connect. Article not rated yet
Fill the bubbling bottle with about 15 mL of clean water (about one third of the bottle), and close the cap tightly. Push the bubbling bottle into the bottle holder on the controller to secure i
I cannot find the part numbers. Article not rated yet
The part numbers can be found in the User Guide and our website:
Is there a PowerPoint available? Article not rated yet
Yes, we have an online powerpoint. If you like to get the file from us direct, please send us a
How to setup the flows and capillaries with MS detector Article not rated yet
When the detector is a MS detector it is still needed to have an Aux flow to the X-connection in the oven. There must be a high flow to the nose cone in order to have a good smelling. Please use sett...
Do you have some data of samples available? Article not rated yet
Yes, we have some samples that can be used with the software, please download from here.
My transfer line isn’t heating. Article not rated yet
If the transfer line does not heat anymore most likely the heater is broken. By measuring the resistance of the heater it is possible to understand if the heater is broken or not. You need ...
Can I get the latest version of the Split Manager Software? Article not rated yet
The Split Manager Software is a software tool provided with every instrument. With the Split Manager it is possible to calculate the split ration to the nose and detector of the PHASER. The latest ve...
Can I use the Olfactory Voicegram Software with other instruments? Article rated 5.0/5.0
Yes, our Olfactory Voicegram Software can work with any GC-O instrument.   Part number: G300017, Voice Software for PHASER
New temperature controller in the year 2019. Article not rated yet
  Due to discontinuity, the Temperature Control unit has been replaced with a new model.  
Can the temperature of the transfer line be programmed? Article not rated yet
The PHASER has a heated transfer line with a fixed temperature. The PHASER Pro (from 2020) has a temperature programmable transfer line. The temperature programming of the transfer line can be done by...

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